Former Student MySlice Transcript Help

Landing page – Announcements:

The messages on this page will change from time to time based on the time of year and will include any changes to hours of operation or closures.

Screenshot - Order My Official Transcript - Announcements - Order Button

From the announcements page select the Order My Official Transcript button to move to Step 1.

 

Step 1 – Instructions: Navigation Label - Instructions (Step 1 of 4)

This page includes the instructions for completing the request. Instructions on this page are not as detailed as this document. Select the Continue button to move to Step 2.

Screenshot - Order My Official Transcript - Continue Button

 

Step 2 – Order Detail: Navigation Label - Order Details (Step 2 of 4)

The page allows you to enter your request. The following items are requested.

  1. Your Contact information. This information helps us contact you if there are any questions. Items which are required are marked with * and will cause an error message if left blank.
    1. Last Name*
    2. First Name (recommended)
    3. Middle Name or Initial
    4. Email address*
    5. Phone number (recommended)
    6. Address*
  2. Your information from your time here at SU. This information helps us locate your transcript. This information is secure as it is transmitted directly to our system and only accessed by authorized staff members. Items which are required are marked with * and will cause an error message if left blank.
    1. Your SUID number if you remember it
    2. Your Social Security Number
    3. Your date of birth*
    4. Any other names you were under while you were here
    5. Your college of enrollment
    6. Your degrees and date of the degrees
    7. Your dates of attendance
  3. The reason you are requesting transcript(s) at this time.*Select your reason from the drop-down list:Screenshot - Request Reason Dropdown boxIf ‘Other’ is selected a second box will open which must be completed as well. It is a free-form field, so, type your reasons.Screenshot - Other Reason - Enabled Specify Reason Textbox

    This section also includes deadline date. This date is optional.

    Screenshot - Deadline textbox (Optional)

  4. The Recipient information, either yourself or someone else:Use the check boxes to tell us who should receive this transcript.Screenshot - Recipient Designation (me, other, add another, delete this)Further check boxes or data fields will open as you select who will receive the transcript(s) and how they will be sent.Screenshot - Recipient Designation Details (secure e-mail, 1st class mail, overnight mail)
  5. If secure e-mail is selected, enter the email address where we are to send the secure email. We ask that you enter it twice as verification that it is correct. The recipient will receive an email with a link to our secure server and a passcode to retrieve your transcript as PDF.Screenshot - Recipient Designation - Email and Email confirmation text boxes
  6. If first class mail is selected, enter the name and postal address to send by standard mail:Screenshot - Recipient Designation - Address Entry
  7. If overnight mail is selected, enter the name and postal address to send by overnight courier:
    1. Select the courier from the drop down list (UPS or USPS)
    2. Attach the pre-paid shipping label PDF using the “attachments to be included (PDF only)” check box. Overnight requests with no shipping label will be sent out first class mail.

    Screenshot - Recipient Designation - Courier Selection and Address Entry

    If there are any attachments which must be sent to the recipient with the transcript (email, first class mail, or overnight mail) select the attachments to be included check box and use the Upload Attachment link to upload the PDF from your computer.

    Screenshot - Recipient Designation - Attachments Checkbox, click Upload PDF Attachment, Browse, Upload, Then Review

    Once the first recipient is complete, you may send to another address by selecting the Add Another Recipient link.

    When all addresses are entered select the Continue button.

    Screenshot - Continue and Cancel buttons

    Selecting the Cancel button on any page in this process will exit you from this request and it will not be saved or submitted. You will receive a Save Warning message to verify your intent to cancel and not complete the request.

    If any required fields are not complete an error message will appear and the field will be highlighted in red.

    Screenshot - Required field missing entry message dialog with Ok button

    Select OK, enter the required information in the highlighted field, and select the Continue button to move to Step 3, Consent.

 

Step 3 – Consent: Navigation Label - Consent (Step 3 of 4)

In this step you are giving us permission to send your academic record to the person or persons you specify in your request.  This electronic consent is collected and stored with this request in our system.  This replaces your physical signature on our former Transcript Request form.  Where it shows “Student Name” in the statement is where your name as you entered it on the first page will display.  Once you check the box the date and time of the check will display.

Screenshot - Order my Official Transcript - Consent Step, Agree Check box, Back, Continue, and Cancel Buttons

Once you have agreed select the continue button to go to the Step 4, Order Summary.  You cannot continue if the box is not checked.

 

Step 4 – Order Summary: Navigation Label - Order Summary (Step 4 of 4)

This will display to you the personal information that you entered, all the selections you have made, and the recipient information you have entered.

Screenshot - Order Summary (Contact info area, SU info area, Recipient info area), Back, Submit, and Cancel buttons

Check the information carefully.  If anything needs correction select the Back button at the bottom of the page (not the browser back arrow) and change what needs to be changed.  When everything is correct select the Submit button.

Screenshot - Back Submit and Cancel Buttons

Warning IconReminder:

Selecting the Cancel button on any page in this process will exit you from this request and it will not be saved or submitted.  You will receive a Save Warning message to verify your intent to cancel and not complete the request.

 

Final page – Submission Confirmation:

Upon Submit the request will be assigned a Request Number and you will be taken to the Submission Confirmation page which displays this number, the date and time of your request, and advises that this information will be sent to your contact email address.

Screenshot - Submission Confirmation